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Video KYC

In January 2020, the Reserve Bank of India (RBI) made amendments to Know Your Customer (KYC) norms that allow Banks, fintech start-ups and lending companies to remotely complete the KYC (Know Your Customer) process through a live audio video interface. This provision has been a great boon in ensuring seamless customer experience and INDIE allows you to complete the video KYC process from the comfort of your home via a smartphone.

You can initiate the video KYC by clicking on the Video KYC option on your dashboard of the INDIE app.

Here are the differences:

 Minimum KYC account

 Full KYC account

Maximum Balance

INR 100,000

No limits

Account Validity

1 year


Yearly transaction limit

INR 2 lakhs

No constraints

You will need the following for completing your Video KYC

  1. Aadhar Card
  2. Original PAN Card
  3. A blank piece of paper with blue or black pen

You will receive approval 24-48 hours after you complete your video KYC call. Additionally, you will also receive a confirmation SMS if your KYC has been approved.